What you can’t send
This list includes items which are prohibited for carriage by any law, regulation or statute of any federal, state or local government of any country from, to or through which the items may be carried. The list is not exhaustive and DHL may update this list from time to time and/or refuse to carry other items not listed below.
Shipment of any prohibited item(s) shall be considered a material breach of our Terms and Conditions of Carriage and DHL shall hold no liability for any prohibited item(s), which are subsequently damaged or lost whilst in our control. You shall remain fully liable to DHL for any losses caused to DHL as a consequence of your shipping of a Prohibited Item in accordance with our Terms and Conditions of Carriage.
If your parcel contains a prohibited item, it may be delayed or stopped and you will be contacted by DHL.
Most common items
- Combination of liquids/gels and electronic items in the same parcel
- Aerosols, perfumes and aftershaves (including eau de parfum and eau de toilette)
- Batteries – damaged or defective or loose.
- Cash, Credit / debit cards – activated and unactivated
- Medications
- Nail polish
- Power banks
- Rechargeable wireless earbuds
- Mobile phones, laptops and other small electronic items
- Antiques, works of art and fine art
Alcohol, cigarettes and narcotics
- Alcohol
- Cigarettes, cigars and tobacco products
- Electronic cigarettes and pipes, e-hookahs, e-cigars and vape pens
- Illegal narcotics and cannabis-derived products, including CBD
Hazardous and dangerous items
- Bladed items
- Dangerous / hazardous goods
- Firearms, ammunition and explosives
- Party poppers and Christmas crackers
- Used car parts and engines
Human, animal and plants
- Animal trophies, animal parts and furs
- Clinical and / or biological samples
- Live animals
- Human remains or ashes
- Plant based material (EU only)
Others
- Counterfeit goods
- Illegal goods such as illicit drugs, depressants or hallucinogens, cannabis.
- Pornography
- Shipment trackers / active loggers
